The Biovision Veterinary Endoscopy capital equipment products (SurgAssist™ Insufflator and Electrosurgical Generator; SurgView™ Imaging System; HD Camera; NeedleView Camera; and Private Labeled Derivatives) when delivered to the end user in new condition in the original container, are warranted to be free from defects in material or workmanship for one year from the date of shipment from the Biovision Veterinary Endoscopy facility in Denver, Colorado to the end user.
The Biovision Veterinary Endoscopy Accessory products (surgical endoscopes; hand tools; fiber optic cables; visualization terminals and monitors) when delivered to the end user in new condition in the original container, are warranted to be free from defects in material or workmanship for one year from the date of shipment from the Biovision Veterinary Endoscopy facility in Denver, Colorado to the end user.
All disposable accessories (NeedleView arthroscope kits; NeedleView flexible endoscopes; endoblades; trocars; patient hoses; monopolar pencils) are guaranteed for single use only.
The Biovision Veterinary Endoscopy Light Bulb product when delivered to the end user in a new SurgView™ Xenon Imaging System or as a new replacement Light Bulb, is warranted to be free from defects in material or workmanship for one year from the date of shipment from the Biovision Veterinary Endoscopy facility in Denver, Colorado to the end user or for 500-hours of Light Bulb lifetime usage by the end user, which ever comes first.
The Biovision Veterinary Endoscopy LED module product when delivered to the end user in a new SurgView™ LED Imaging System or as a new replacement LED Module, is warranted to be free from defects in material or workmanship for one year from the date of shipment from the Biovision Veterinary Endoscopy facility in Denver, Colorado to the end user.
Within the above listed time periods, parts that are returned, freight prepaid, to Biovision Veterinary Endoscopy, LLC (“Biovision Veterinary Endoscopy” or “Biovision”) and are determined by Biovision Veterinary Endoscopy to be defective will be repaired or replaced by Biovision Veterinary Endoscopy without charge for parts, labor, or return ground shipping costs. Biovision Veterinary Endoscopy will make every effort to accomplish this repair or replacement within 2-4 weeks. After the warranty period, you must pay all charges for repair and replacement. This warranty does not cover products intended for single patient use beyond the initial use or consumable items.
The above actions by Biovision Veterinary Endoscopy shall constitute your exclusive remedy and Biovision Veterinary Endoscopy’s sole obligation under this warranty. Biovision Veterinary Endoscopy shall not be responsible for warranty claims made after the warranty period. To obtain warranty repair service, you must contact Biovision Veterinary Endoscopy to obtain a Return Material Authorization (“RMA”) number, then return the product, freight prepaid, to Biovision Veterinary Endoscopy or to a service facility authorized by Biovision Veterinary Endoscopy. The RMA number and a complete explanation of the problem must be included with the product being returned to Biovision Veterinary Endoscopy for warranty service. The product to be repaired must be returned in its original box and packaging, or a similar box and packaging affording an equivalent degree of protection. Upon completion of repairs, Biovision Veterinary Endoscopy will return the product to the end user, freight prepaid.
The warranty period for replacement parts shall begin upon shipment of same, but shall in no event exceed the warranty period of the defective part. Biovision Veterinary Endoscopy shall have no liability or obligation for a product that has been subjected to any of the following: failure caused by or attributable to Acts of God, improper use, abuse, negligent care or handling, accident, faulty installation, improper cleaning, improper maintenance, or other indications of excess voltage. This warranty is also void if the product has been repaired or modified without prior written authorization from Biovision Veterinary Endoscopy, if the end user has failed to follow the instructions or heed the warnings or
specifications in the Operation and Care Manual, or if the product’s serial number has been altered or removed.
EXCEPT FOR THE FOREGOING WARRANTIES, BIOVISION VETERINARY ENDOSCOPY HEREBY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY AND/OR ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BIOVISION VETERINARY ENDOSCOPY HEREBY DISCLAIMS ANY REPRESENTATIONS OR WARRANTY THAT THIS PRODUCT OR ANY OF ITS PARTS IS COMPATIBLE WITH NON-BIOVISION VETERINARY ENDOSCOPY PRODUCTS OTHER THAN VIDEO EQUIPMENT ATTACHED TO ITS VIDEO OUTPUTS, AS DESCRIBED IN THE OPERATOR’S MANUAL. THE LIABILITY OF BIOVISION VETERINARY ENDOSCOPY, IF ANY, AND PURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR DAMAGES FOR ANY CLAIM OF ANY KIND WHATSOEVER, REGARDLESS OF THE LEGAL THEORY, SHALL NOT BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY BIOVISION VETERINARY ENDOSCOPY THAT CAUSED ANY ALLEGED DAMAGE. IN NO EVENT SHALL BIOVISION VETERINARY ENDOSCOPY BE LIABLE TO PURCHASER FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
Revised 08/01/2018 to reflect new components and equipment